I’m becoming a road warrior of sorts.
It’s not that I am going to be traveling anywhere in the near future or anything exciting like that. I am going to try to do more work during my regular workday by taking my laptop with me so that I can work on my projects when I have down time.
My current business model is completely reactionary. Someone calls with a problem and I respond. Today I reinstalled software for one client and reconnected a network printer for another. I made a few visits to clients I hadn’t seen in a while to see if they needed anything and then I was done for the day.
Going home early is always an option. I have plenty of work that needs to be done. If you saw the stacks of papers in my offices you would be overwhelmed. That’s what happens to me sometimes. I have so much that needs doing that sometimes when I get home from a day of solving other peoples problems, I really don’t want to deal with my own work.
I have tried with some success to bring work with me and use a computer at one client’s office when I have some down time. This works out well if I am in the area. My clients are spread throughout the Salt Lake City area and sometimes I am too far from an available computer to stop and do anything.
Another factor in my becoming a road warrior comes from one of my long term clients who just completed the integration of 3 new locations into his existing business. The new locations were purchased from a competitor and now have remote access to the accounting/order entry/inventory system at the main location. Each office connects via Microsoft’s Terminal Server to the main system.
At this point I now have about 15 new workstations that I have to help connect to the main server and make sure that the users can function. Due to the newness of the system to the users and the importance of the program to the business function, it is very important that down time is kept to a minimum.
For the past few weeks as we have been working out the kinks in the system, I have been logging in via Terminal Server and fixing what ever I can remotely. For the most part I have been able to stop by my closest client’s office and use a computer to log in.
When I thought about the benefit of having my laptop with me for my work and for my client’s troubleshooting needs, it all started to come together. If I had some down time, I could stop anywhere and have my work with me. If I need to login to solve a problem for my client, I could find any wireless hotspot and be logged in a few minutes.
So now I am a road warrior. I have a mobile office. In the next few days I will be setting up my home office to allow me to access all my data and programs remotely. I will be sharing the trials and tribulations here.
Let me know if you have any suggestions.
Marc